Legal & Policies

Cookie Policy

Last updated on: 27 March 2026

WIZBAY LTD — COOKIES POLICY

 

1. INTRODUCTION AND SCOPE

1.1 This Cookies Policy (the “Policy”) explains how WIZBAY LTD, a company incorporated under the laws of the Republic of Cyprus with registered office at Siafi 1, PORTO BELLO, 3042 Limassol Cyprus (“Wizbay”, “we”, “us” or “our”), uses cookies and similar tracking technologies when users access or interact with the Wizbay online marketplace platform (the “Platform”).

1.2 This Policy shall be read together with the Wizbay Privacy Policy and forms part of the Platform’s legal framework governing data processing and electronic communications.

1.3 The Platform uses strictly necessary cookies and similar technologies where required for the operation, security and core functionality of the Platform. All other cookies and similar technologies that require consent under applicable law shall be used only in accordance with the user’s selections made through the Platform’s cookie consent interface. Use of the Platform after being presented with cookie choices shall not, by itself, constitute consent for non-essential cookies where consent is required by law.

 

2. WHAT ARE COOKIES

2.1 Cookies are small text files placed on a user’s device when visiting a website or using an online service.

2.2 Cookies enable recognition of a device, storage of user preferences, maintenance of session integrity, improvement of platform functionality and analysis of usage patterns.

2.3 Similar technologies, including pixels, local storage objects, device identifiers and tracking scripts, are treated as cookies for the purposes of this Policy.

3. TYPES OF COOKIES USED BY WIZBAY

3.1 Strictly Necessary Cookies

These cookies are essential for operation of the Platform and do not require user consent under applicable law.

They enable:

  • secure login authentication,

  • account session management,

  • shopping cart functionality,

  • transaction processing,

  • fraud-prevention safeguards,

  • security monitoring,

  • dispute and returns workflow functionality.

Without these cookies, core Platform services cannot function properly.

 

3.2 Functional Cookies

Functional cookies allow the Platform to remember user preferences and improve usability, including:

  • language selection,

  • regional settings,

  • interface customisation,

  • saved preferences.

Where required under applicable law, such cookies shall be used only after the user has provided consent through the Platform’s cookie consent interface. Where a functional cookie is strictly necessary to provide a function expressly requested by the user, Wizbay may use such cookie without consent to the extent permitted by law.

3.3 Analytics Cookies

Analytics cookies collect information regarding how users interact with the Platform, including:

  • pages visited,

  • navigation paths,

  • session duration,

  • interaction patterns,

  • performance diagnostics.

Such cookies help Wizbay understand usage of the Platform, improve performance, and enhance user experience. Analytics data shall, where possible, be processed in aggregated, de-identified or pseudonymised form. Where required under applicable law, analytics cookies and similar technologies shall be used only where the user has provided consent through the Platform’s cookie consent interface.

3.4 Security and Fraud-Prevention Cookies

Wizbay uses specialised cookies, identifiers and similar technologies to:

  • detect suspicious behaviour,

  • prevent fraudulent transactions,

  • protect accounts,

  • maintain platform integrity,

  • support security, trust and safety functions,

  • assist abuse prevention and risk monitoring,

  • support dispute, returns or related operational classification processes.

Such technologies are used for essential security, fraud prevention, service protection and operational integrity purposes and may operate without consent where and to the extent permitted by applicable law.

3.5 Marketing and Advertising Cookies

Where enabled by Wizbay, marketing and advertising cookies or similar technologies may be used to:

  • measure effectiveness of advertising campaigns,

  • personalise promotional content,

  • limit repeated display of identical advertisements,

  • support relevant marketing analytics.

Such cookies or similar technologies shall be used only where the user has provided consent through the Platform’s cookie consent interface, to the extent required under applicable law. Where Wizbay does not actively deploy such cookies at a given time, this section shall apply only if and when such technologies are implemented.

4. LEGAL BASIS FOR COOKIE USE

4.1 Wizbay relies on the following legal bases:

a) Strict necessity where cookies or similar technologies are required for the provision, operation, security or integrity of the Platform or for services expressly requested by the user;

b) compliance with applicable legal obligations and protection of the Platform, its users and transactions, where relevant to security, fraud prevention or abuse prevention functions; and

c) user consent for functional, analytics, marketing and other non-essential cookies or similar technologies, to the extent such consent is required under applicable law.

For the avoidance of doubt, where consent is required under applicable law for non-essential cookies or similar technologies, Wizbay shall rely on such consent and not on mere continued use of the Platform.

4.2 Users may grant, refuse or withdraw consent at any time through the Platform’s cookie preference settings. Where applicable, such settings apply not only to cookies in the narrow sense but also to similar technologies used for comparable tracking or storage purposes. Withdrawal of consent shall not affect the lawfulness of processing carried out before such withdrawal.

5. THIRD-PARTY COOKIES

5.1 Certain cookies may be placed by third-party service providers integrated into the Platform, including:

  • analytics providers,

  • payment processors,

  • logistics integrations,

  • fraud-prevention tools,

  • infrastructure and hosting services.

5.2 Depending on the relevant service and processing activity, such third parties may act either as processors or service providers on behalf of Wizbay, or as independent data controllers for their own purposes. Where third parties act as independent controllers, their own privacy and cookie notices may also apply to the relevant processing.

5.3 Wizbay endeavours to engage service providers offering adequate data protection safeguards.

6. COOKIE MANAGEMENT AND USER CHOICES

6.1 Users may manage cookie preferences primarily through the Platform’s cookie consent interface, which enables acceptance, refusal or adjustment of non-essential cookies and similar technologies, where applicable. Users may also use browser settings to block or delete cookies; however, browser controls may not affect all similar technologies and may affect Platform functionality differently from the Platform’s consent tool.

6.2 Blocking certain cookies may impair Platform functionality, including account access, checkout processes or dispute management features.

6.3 Consent choices may be modified at any time.

7. COOKIE RETENTION PERIODS

7.1 Cookies and similar technologies used on the Platform may be either:

a) session-based, meaning they are deleted automatically when the browser or session closes; or

b) persistent, meaning they remain on the device for a defined period depending on their purpose and configuration.

7.2 Wizbay seeks to ensure that retention periods are limited to what is reasonably necessary for the relevant operational, functional, analytical, marketing, security or compliance purpose.

7.3 Where appropriate, additional information regarding specific cookies or categories of cookies, including provider, purpose and duration, may be made available through the Platform’s cookie consent interface or a supplementary cookie schedule published by Wizbay.

8. INTERNATIONAL DATA PROCESSING

8.1 Data collected through cookies may be processed outside the European Economic Area where service providers operate internationally.

8.2 Appropriate safeguards, including Standard Contractual Clauses or equivalent mechanisms, shall be implemented where required.

9. UPDATES TO THIS POLICY

9.1 Wizbay may amend this Policy periodically to reflect technological, legal or operational developments.

9.2 Updated versions shall be published on the Platform and become effective upon publication.

10. CONTACT INFORMATION

10.1 Questions regarding this Policy or cookie usage may be directed to:

Email: [privacy@wizbay.com]
Address: Siafi 1, PORTO BELLO, 3042 Limassol Cyprus

10.2 Users may also contact the competent supervisory authority regarding data protection concerns.

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